Singlepoint QMS platform.
Bring quality management, compliance, documents, training and business processes together in one configurable platform. Built for regulated manufacturers that need powerful capabilities without unnecessary complexity, Singlepoint connects people, processes and data to help teams maintain control and stay ready for audits and inspections.
Manage quality in one platform
Configure and adapt workflows without expensive development
Start with our compliance, health and safety, and quality management modules, then tailor workflows, forms, business rules, user permissions, and reporting to the way you work.
Simplify access to quality documents and information
Our simple, visual interface helps employees quickly find and navigate complex layers of quality information.
Bring your quality processes together
Our comprehensive range of modules and customization options lets you bring existing quality processes into one globally accessible system.
Deploy in any IT environment
Singlepoint can be rapidly deployed in any IT environment, whether on-premises or in a private or public cloud, giving you full control over your data and security.
Access business intelligence in real time
Our integrated business intelligence and reporting tool, Singlepoint Business Intelligence, connects to your ERP, CRM, accounting and other business systems to deliver real-time insights for decision-makers across your organization.
Migrate from any system
Singlepoint's rapid import capabilities let you import and process thousands of documents in hours rather than days or weeks.
Expert support from implementation to optimization
With more than 20 years of experience in quality and process improvement, our team works alongside you from implementation through ongoing system development and support.
See Singlepoint in action
Discover how Singlepoint helps you improve quality management, strengthen compliance and bring your quality processes together in one platform.
Quality management and compliance capabilities
Quality Management
Replace manual, outdated processes with digital workflows that help you improve quality, standardize processes and maintain compliance across your organization.
Document Control and Management
Control document creation, review, approval and access with secure workflows, built-in compliance features and a simple user experience.
Health and Safety Compliance
Manage health and safety processes for employees, contractors and visitors with integrated EHS modules that support compliance and reduce risk.
Business Intelligence
Our integrated business intelligence and reporting tool, Radar BI, connects to your ERP, CRM, accounting and other business systems to deliver real-time insights for decision-makers across your organization.
Competency Checker
Verify employee understanding of critical documents, including SOPs, work instructions and quality plans, helping reinforce compliance and reduce operational risk.
Training Management
Track employee training, skills, qualifications and competencies in one place with real-time visibility into completed, outstanding and expired training requirements.
Customer success stories
Horizons: From barely visible to ISO 9001 audit-ready
Horizons Incorporated had a document control system, but adoption never spread beyond the core quality team. At audit the answer was technically yes; in practice, most of the workforce did not know it existed. After evaluating six vendors, Horizons chose Singlepoint for its concurrent user licensing, visual navigation, and cross-module traceability. A back-end migration from Waypoint kept implementation to weeks, not months. The result: whole-workforce access without per-seat cost, a complete corrective action audit trail, and a first surveillance audit that impressed an examiner the team had never met. Adoption itself now serves as a live quality signal.
Doncasters Trucast: Strengthening NPI & Audit Governance
Doncasters Trucast, a recognised leader in precision investment castings and turbine components, needed to strengthen governance and traceability within its New Product Introduction process. Operating in highly regulated mobility and aerospace-related markets, the business required a more structured, auditable and scalable approach to gated project management. By implementing Singlepoint’s configurable NPI module, Doncasters Trucast introduced electronic gate approvals aligned to regulatory standards, improving visibility, accountability and compliance. The result has been sustained zero audit findings related to NPI for over three years, alongside reduced administrative burden and improved real-time insight for engineering, quality and customer-facing teams.
FMP: Delivering 4,000 Hours of Efficiency Gains
FMP, one of the UK’s leading manufacturers of medical devices and healthcare products, needed to replace its manual, paper-based processes with a more efficient, compliant system. After evaluating 15 platforms across two review cycles, Singlepoint stood out as the clear leader for its flexibility, scalability and ease of use. By implementing Singlepoint’s document management and training modules, FMP achieved measurable time savings of 4,000 hours per year and significantly improved audit readiness.
Faltec: ERP Integration and Audit Efficiency
Faltec Europe streamlined operations and enhanced compliance by replacing outdated systems with Singlepoint. Discover how seamless ERP integration and centralised document management transformed their digital workflow.
UTAC: Driving Quality and Efficiency with Integrated Quality Management
UTAC UK, a leading provider of powertrain and engine testing services, faced challenges with outdated paper-based quality management processes. Senior Manager Peter Davies sought a modern, integrated solution to streamline operations across multiple sites. By implementing Singlepoint’s adaptable platform, UTAC UK digitised their entire quality management system, including document control, auditing and risk management
HiiROC: Streamlining Quality Management for Rapid Business Growth
“My rule of thumb is if my boss can find what they are looking for quickly, then the system works. With Singlepoint, anyone can now find documents in a few clicks. It has made things very easy for everyone” Keith Renouf, Head of HSEQ.
Amcor: Document Management
“Singlepoint is a very good system for control of documentation. You have everything on the system and it’s user-friendly. Everybody in the company can use it.” – Irene, Quality Systems Manager
Mentholatum: audit-ready under FDA scrutiny
The Mentholatum Company, a US OTC and consumer health manufacturer regulated under cGMP and 21 CFR Part 11, was managing quality documentation on local servers and network drives, with no single system of record, no reliable audit trail, and real exposure to ransomware. After a recommendation from its UK affiliate, Mentholatum deployed Singlepoint for document control across its Orchard Park and Horsham sites. A 2026 cloud migration removed dedicated server hosting and saved over $18,000 a year, while delivering 24/7 access for a three-shift operation. Every operator can now pull up a current, controlled SOP the moment an auditor asks.
Hitachi Rail: Multi-site implementation
Hitachi Rail Europe, Ltd. is a wholly owned subsidiary of Hitachi, Ltd. and a total railway system supplier offering rolling stock, traction equipment, signalling, traffic management systems and maintenance centres.
Gates Power Systems: Visual Navigator
Gates Power Systems enhanced their document management with Singlepoint’s Visual Navigator, linking ‘hotspots’ to manufacturing equipment images for precise document access.
What our customers say
“One of the main attractions to the Singlepoint system was the Visual Navigator front-end and this has been massive for us.”
Paul Askew
Senior Document Controller, Hitachi Rail Europe (HRE)
“In summary, Singlepoint has been a huge leap forward for us. The tool is incredibly flexible and adaptable and has moved the business on immeasurably from where we were a couple of years ago. We have achieved more with the document control module than we thought and it has also been great to deploy other modules within the suite such as the Audit Manager module, Incident Manager module and also the Engineering Change Manager module.”
Paul Askew
Senior Document Controller, Hitachi Rail Europe (HRE)
“We implemented Singlepoint 6 years ago, primarily for internal and health and safety audit management, corrective actions and document control. It is very simple to administer with easy to manage permissions and control and it is easy to see who is doing what; it’s totally transparent”
Justin Holloway
SHEQ Manager, Bandvulc Group
“We implemented it a couple of years ago and our users felt that it made their lives easier, they could run reports themselves, they could see the advantages and the time saved. It is an excellent system from my point of view”
Nigel Cordiner
QA Supervisor, Metrol Technology Ltd
“Engineering changes used to be completed by each individual department and the corresponding paperwork would be filed by department as well. Now that everything’s in Singlepoint, we have one central repository and we can find the change history without having to chase around departments searching for paperwork. Going paperless has also helped to save money and having a full history of changes means that when an audit falls, there’s no problem.”
Bryan Simpson
Quality Manager & Deputy General Manager, Kasai UK
FAQs
What is Singlepoint?
Singlepoint is a configurable Quality Management System (QMS) platform designed to bring quality, compliance, document control, training and other business-critical processes together. Instead of managing these areas across disconnected systems, spreadsheets and manual processes, teams can access workflows, records, tasks and data within one connected platform. Singlepoint also provides the permissions, audit trails and traceability needed to maintain control over regulated processes and support audit and inspection readiness.
Who is Singlepoint designed for?
Singlepoint is designed for regulated manufacturers that need robust quality and compliance capabilities without unnecessary complexity. It supports organizations managing demanding operational and regulatory requirements across areas such as quality management, document control, audits, corrective actions, supplier management, training, competency and product quality processes. Its configurable approach also means Singlepoint can support different processes, teams and requirements as an organization grows or its needs change.
What can you manage with Singlepoint?
Singlepoint can manage a wide range of quality, compliance and operational processes within one platform. This includes document control, audit management, issues and corrective actions, change management, supplier management, training, competency, calibration and product quality processes such as Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP). Connected modules allow information and actions to flow between related processes, giving teams greater visibility and reducing reliance on separate systems and manual administration.
How does Singlepoint help manufacturers stay audit-ready and inspection-ready?
Singlepoint helps manufacturers stay audit-ready and inspection-ready by maintaining controlled records, documents, approvals, training information and audit trails throughout their quality processes. Teams can access current information and trace actions, changes and approvals without having to gather evidence from multiple systems when an audit or inspection approaches. Automated workflows, notifications and reporting also help teams identify outstanding actions and maintain control as part of their day-to-day operations, rather than treating audit preparation as a separate exercise.
Can Singlepoint be configured around our existing processes?
Yes, Singlepoint can be configured around your existing processes and requirements rather than forcing your organization into rigid, predefined workflows. Its change-controlled configurability allows workflows and processes to be adapted while maintaining the governance, permissions and traceability required in regulated manufacturing. This gives organizations the flexibility to support complex requirements and evolve processes over time without sacrificing the control expected from a robust QMS platform.