Supplier Management.
Singlepoint’s Supplier Management module helps you to keep track of, and action, the multitude of criteria relating to managing your entire supply base.
Capture everything
By combining records management with workflows, users get automatically notified of up-coming actions, which are collated into their to-do list. Executed through workflows, you can assign tasks to other colleagues, log supporting documents, set fresh review dates and capture everything automatically into your audit trail.
Drive full compliance
Our Supplier Management module helps you to meet all your legal obligations regarding contracts and payment terms. It also helps with managing risk by providing alerts for overdue payments or potential issues with contract terms.
End-to-end visibility
Gain valuable visibility into supplier performance through Radar BI and unlock real time reporting on the status of your supply chain. You will also have full integration capabilities to other related modules including non-conformance, corrective action and audit.
Automate tasks, unlock real-time information
Save time when managing your suppliers using Singlepoint’s workflow driven task management, notifications and reminders. From requesting quotes through to invoicing and payment reminders, get a real-time, detailed view of records across the full supplier lifecycle.
Get our QMS factsheet
Download our factsheet to learn more about how Singlepoint’s quality management software can help you.
Case studies
Doncasters Trucast: Strengthening NPI & Audit Governance
Doncasters Trucast, a recognised leader in precision investment castings and turbine components, needed to strengthen governance and traceability within its New Product Introduction process. Operating in highly regulated mobility and aerospace-related markets, the business required a more structured, auditable and scalable approach to gated project management. By implementing Singlepoint’s configurable NPI module, Doncasters Trucast introduced electronic gate approvals aligned to regulatory standards, improving visibility, accountability and compliance. The result has been sustained zero audit findings related to NPI for over three years, alongside reduced administrative burden and improved real-time insight for engineering, quality and customer-facing teams.
FMP: Delivering 4,000 Hours of Efficiency Gains
FMP, one of the UK’s leading manufacturers of medical devices and healthcare products, needed to replace its manual, paper-based processes with a more efficient, compliant system. After evaluating 15 platforms across two review cycles, Singlepoint stood out as the clear leader for its flexibility, scalability and ease of use. By implementing Singlepoint’s document management and training modules, FMP achieved measurable time savings of 4,000 hours per year and significantly improved audit readiness.
Faltec: ERP Integration and Audit Efficiency
Faltec Europe streamlined operations and enhanced compliance by replacing outdated systems with Singlepoint. Discover how seamless ERP integration and centralised document management transformed their digital workflow.
UTAC: Driving Quality and Efficiency with Integrated Quality Management
UTAC UK, a leading provider of powertrain and engine testing services, faced challenges with outdated paper-based quality management processes. Senior Manager Peter Davies sought a modern, integrated solution to streamline operations across multiple sites. By implementing Singlepoint’s adaptable platform, UTAC UK digitised their entire quality management system, including document control, auditing and risk management
HiiROC: Streamlining Quality Management for Rapid Business Growth
“My rule of thumb is if my boss can find what they are looking for quickly, then the system works. With Singlepoint, anyone can now find documents in a few clicks. It has made things very easy for everyone” Keith Renouf, Head of HSEQ.
Amcor: Document Management
“Singlepoint is a very good system for control of documentation. You have everything on the system and it’s user-friendly. Everybody in the company can use it.” – Irene, Quality Systems Manager
The Mentholatum Company: Document Management
The Mentholatum Company, a US-based developer of OTC products, faced challenges with document management and regulatory compliance under FDA and cGMP guidelines. Adopting Singlepoint’s Document Management System, they transformed their paper-based system into a digital powerhouse, enhancing document security, access control, and audit readiness.
Hitachi Rail: Multi-site implementation
Hitachi Rail Europe, Ltd. is a wholly owned subsidiary of Hitachi, Ltd. and a total railway system supplier offering rolling stock, traction equipment, signalling, traffic management systems and maintenance centres.
Gates Power Systems: Visual Navigator
Gates Power Systems enhanced their document management with Singlepoint’s Visual Navigator, linking ‘hotspots’ to manufacturing equipment images for precise document access.
Surface Transforms: Document Control and Training Management
Thanks to Singlepoint, Surface Transforms has significantly upgraded their document control and safety processes. The software has catalysed a paperless revolution on the shop floor, instilling greater confidence in their operational practices.
FAQs
Does Singlepoint supplier management include reporting?
Yes. Singlepoint Supplier Management includes reporting and dashboards to help monitor supplier performance, track trends, identify risks, and support informed decision-making.
What is the difference between supplier management software and a vendor management system (VMS), and which does a manufacturer need?
Supplier management software focuses on supplier quality, performance, compliance, and risk. A VMS is typically used to manage temporary labour and external services. Manufacturers generally require supplier management software.
What is supplier performance management, and how does dedicated software improve on tracking it in a spreadsheet?
Supplier performance management measures quality, delivery, responsiveness, and compliance. Dedicated software automates data collection, reporting, and trend analysis, providing greater accuracy and visibility than spreadsheets.
What should a manufacturer look for in supplier management software to support ISO 9001 clause 8.4 (Control of Externally Provided Processes)?
Look for supplier evaluations, performance monitoring, audit management, issue tracking, corrective actions, and reporting. These features help demonstrate effective control of externally provided products and services.
How does Singlepoint Supplier Management connect to issue management, audit management, and CAPA to close the loop on supplier quality issues?
Supplier issues can be linked directly to audits, non-conformances, and corrective actions. This creates a connected process that improves traceability, accountability, and continuous improvement.
How does supplier management software support IATF 16949 requirements for supplier monitoring and development?
It helps manage supplier performance, audits, corrective actions, and development activities. Centralised records and reporting support ongoing monitoring and compliance with automotive quality requirements.
We have experienced quality escapes traced to supplier failures and need a formal system to track performance, raise non-conformances, and manage corrective actions. How does supplier management software support this?
It centralizes supplier performance data, non-conformances, audits, and corrective actions in one system. Automated workflows and reporting help identify issues early and ensure actions are completed and effective.