Business Intelligence.
Singlepoint Business Intelligence gives you a clear, real-time view of the data that matters across your organization. Bring quality, compliance and operational data together in reports and dashboards to uncover trends, identify issues and make informed decisions faster.
Turn business data into actionable insight
A strong Business Intelligence strategy puts data in the hands of the people who need it rapidly, visually and accurately. Singlepoint Business Intelligence brings information from across your processes and connected systems together, helping teams understand performance without relying on manually compiled reports or disconnected data.
Use dashboards, reports and visualizations to make complex information easier to understand and give teams at every level greater visibility into what's happening across the business.
Make informed decisions
Access current data in a clear, visual format to gain meaningful insight into your operations. Singlepoint Business Intelligence helps you identify trends and issues earlier, giving decision-makers the information they need to understand performance and determine where action may be required.
Uncover opportunities to improve
Better insight into your business data can help you identify opportunities to:
Empower teams to self-serve reports
Singlepoint Business Intelligence uses change-controlled configurability to give users greater control over reporting without relying on complex development. Self-service report designer tools require minimal training, allowing teams to create clear reports and visualizations around the information they need.
Present your data clearly
Choose from a wide range of report, dashboard and visualization styles to present information in a way that makes performance easier to understand. Create self-service dashboards and widgets for different users, giving teams direct access to the data most relevant to their roles.
Automate reporting
Set up automated reports to reduce the time spent manually compiling recurring information. Singlepoint Business Intelligence helps keep stakeholders up to date with the information they need while providing ongoing visibility of key quality, compliance and operational measures.
Get our QMS fact sheet
Download our fact sheet to learn more about how Singlepoint’s quality management software can help you.
Our case studies
Horizons: From barely visible to ISO 9001 audit-ready
Horizons Incorporated had a document control system, but adoption never spread beyond the core quality team. At audit the answer was technically yes; in practice, most of the workforce did not know it existed. After evaluating six vendors, Horizons chose Singlepoint for its concurrent user licensing, visual navigation, and cross-module traceability. A back-end migration from Waypoint kept implementation to weeks, not months. The result: whole-workforce access without per-seat cost, a complete corrective action audit trail, and a first surveillance audit that impressed an examiner the team had never met. Adoption itself now serves as a live quality signal.
Doncasters Trucast: Strengthening NPI & Audit Governance
Doncasters Trucast, a recognised leader in precision investment castings and turbine components, needed to strengthen governance and traceability within its New Product Introduction process. Operating in highly regulated mobility and aerospace-related markets, the business required a more structured, auditable and scalable approach to gated project management. By implementing Singlepoint’s configurable NPI module, Doncasters Trucast introduced electronic gate approvals aligned to regulatory standards, improving visibility, accountability and compliance. The result has been sustained zero audit findings related to NPI for over three years, alongside reduced administrative burden and improved real-time insight for engineering, quality and customer-facing teams.
FMP: Delivering 4,000 Hours of Efficiency Gains
FMP, one of the UK’s leading manufacturers of medical devices and healthcare products, needed to replace its manual, paper-based processes with a more efficient, compliant system. After evaluating 15 platforms across two review cycles, Singlepoint stood out as the clear leader for its flexibility, scalability and ease of use. By implementing Singlepoint’s document management and training modules, FMP achieved measurable time savings of 4,000 hours per year and significantly improved audit readiness.
Faltec: ERP Integration and Audit Efficiency
Faltec Europe streamlined operations and enhanced compliance by replacing outdated systems with Singlepoint. Discover how seamless ERP integration and centralised document management transformed their digital workflow.
UTAC: Driving Quality and Efficiency with Integrated Quality Management
UTAC UK, a leading provider of powertrain and engine testing services, faced challenges with outdated paper-based quality management processes. Senior Manager Peter Davies sought a modern, integrated solution to streamline operations across multiple sites. By implementing Singlepoint’s adaptable platform, UTAC UK digitised their entire quality management system, including document control, auditing and risk management
HiiROC: Streamlining Quality Management for Rapid Business Growth
“My rule of thumb is if my boss can find what they are looking for quickly, then the system works. With Singlepoint, anyone can now find documents in a few clicks. It has made things very easy for everyone” Keith Renouf, Head of HSEQ.
Amcor: Document Management
“Singlepoint is a very good system for control of documentation. You have everything on the system and it’s user-friendly. Everybody in the company can use it.” – Irene, Quality Systems Manager
Mentholatum: audit-ready under FDA scrutiny
The Mentholatum Company, a US OTC and consumer health manufacturer regulated under cGMP and 21 CFR Part 11, was managing quality documentation on local servers and network drives, with no single system of record, no reliable audit trail, and real exposure to ransomware. After a recommendation from its UK affiliate, Mentholatum deployed Singlepoint for document control across its Orchard Park and Horsham sites. A 2026 cloud migration removed dedicated server hosting and saved over $18,000 a year, while delivering 24/7 access for a three-shift operation. Every operator can now pull up a current, controlled SOP the moment an auditor asks.
Hitachi Rail: Multi-site implementation
Hitachi Rail Europe, Ltd. is a wholly owned subsidiary of Hitachi, Ltd. and a total railway system supplier offering rolling stock, traction equipment, signalling, traffic management systems and maintenance centres.
Gates Power Systems: Visual Navigator
Gates Power Systems enhanced their document management with Singlepoint’s Visual Navigator, linking ‘hotspots’ to manufacturing equipment images for precise document access.
FAQs
What is Singlepoint Business Intelligence?
Singlepoint Business Intelligence is Singlepoint’s integrated reporting and data visualization capability. It brings data from Singlepoint processes and connected systems into dashboards, reports and visualizations, helping users understand performance, identify trends and access the information relevant to their roles. Self-service reporting tools also allow teams to create reports without requiring extensive technical training.
Which Singlepoint modules can Singlepoint Business Intelligence be used with?
Singlepoint Business Intelligence can be used with data from across the Singlepoint platform, including quality, audits, training, supplier management, EHS, document control and other operational processes. This allows information from different areas to be brought together in dashboards and reports, providing broader visibility of performance across the organization.
Can Singlepoint Business Intelligence automate reporting?
Yes, Singlepoint Business Intelligence can automate reporting, reducing the time spent manually compiling recurring information. Automated reports can provide stakeholders with timely access to key performance information, while dashboards and widgets give users ongoing visibility of the data relevant to their roles.
Can Singlepoint Business Intelligence connect to data from other business systems?
Yes, Singlepoint Business Intelligence can work with data from other business systems using Singlepoint’s REST API capabilities. This allows organizations to bring relevant external data together with information held within Singlepoint for reporting and analysis. Singlepoint specialists can also provide guidance when connecting the data sources required by your business.
How does Singlepoint Business Intelligence support ISO 9001:2015 clause 9.3 management reviews?
Singlepoint Business Intelligence can support ISO 9001:2015 clause 9.3 management reviews by making relevant quality and performance information easier to access and review. Dashboards and reports can provide visibility of areas such as quality objectives, process performance, audit results and improvement activity, helping management review relevant evidence and trends using current business data.
Can Singlepoint Business Intelligence provide senior leaders with a single view of performance across multiple areas?
Yes, Singlepoint Business Intelligence can bring data from multiple processes into dashboards and reports, giving senior leaders a broader view of quality, safety and operational performance. Information from areas such as audits, training, supplier management and other Singlepoint processes can be presented together, reducing the need to manually compile separate reports for management review.