Incident Management.

Singlepoint Incident Manager is a fully automated, end-to-end solution that helps businesses run an effective environmental, health and safety, accident and incident management system.

Top level benefits

With Incident Manager, all of your people will have the right tools to get the job done. Users can easily and quickly report accidents, incidents, near misses, hazard spots, all via our app.

Make safety a priority

Managers can receive, track and manage all such incidents and all of the associated follow up tasks and evidence all the way through to closure. The entire workforce benefits from a health and safety system that really works for them, keeping them healthier and safer whilst at work.

Reduce business risk

Alongside benefiting your people, Singlepoint Incident Manager can help protect your business by decreasing the risk and costs associated with workplace incidents and accidents.

Engage everyone with safety

Through Singlepoint’s intuitive design and powerful workflow management, you’ll achieve the levels of user engagement that you really need to drive improvement forward.

Available anywhere

Singlepoint’s mobile Incident app allows users to rapidly report incidents, accidents, near misses and hazard spots from any location and device.

Report in real-time

Singlepoint’s digital workflow carries the issue to the right team member instantly. All responsible users receive real time notifications so no time is wasted responding to the problem.

End-to-end process management

Full process management from end-to-end, including task management, notifications and reminders. A comprehensive audit and evidence trail is automatically created as the process executes.

Integrated reporting

Receive instant access to real-time data via Radar BI. Unlock and visualise the insights and evidence to drive significance and permanent improvement.

Get our QMS factsheet

Download our factsheet to learn more about how Singlepoint’s quality management software can help you.

Case studies

The Mentholatum Company: Document Management

The Mentholatum Company: Document Management

The Mentholatum Company, a US-based developer of OTC products, faced challenges with document management and regulatory compliance under FDA and cGMP guidelines. Adopting Singlepoint’s Document Management System, they transformed their paper-based system into a digital powerhouse, enhancing document security, access control, and audit readiness.

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Hitachi Rail: Multi-site implementation

Hitachi Rail: Multi-site implementation

Hitachi Rail Europe, Ltd. is a wholly owned subsidiary of Hitachi, Ltd. and a total railway system supplier offering rolling stock, traction equipment, signalling, traffic management systems and maintenance centres.

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Fablink: NPI and APQP

Fablink: NPI and APQP

Fablink redefines project management in the automotive industry with Singlepoint, gaining total visibility into NPI and APQP tasks

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FAQs

What is incident management software?

Fast and easy-to-use, incident management software will drive the best practice that is critical in helping you keep your people safe, day in and day out.

Incident management software also provides an automatic audit trail, which is a rich source of data and of course a key factor in your compliance.

Alongside a cloud based application, Singlepoint’s mobile app offers users a super-fast, easy way to report incidents and near-misses on the go.

Why is having incident management software important?

In the post-Covid 19 world, keeping on top of key health and safety processes such as managing incidents, accidents, near-misses, hazard-spots etc, has never been more important.  Most, if not all, of the companies that we meet who become customers, would have previously managed and tracked incidents manually, with spreadsheets playing a large role.

Managed this way, the process is slow, non-interactive and barely functional. Data and tasks are hidden from view, and management reporting is a lengthy separate process.

Incident management software helps organisations take control of incident management and centralise information and process.