Contractor Management.

Contractors are integral to daily business operations, whether in an office or operating in hazardous areas, sometimes at height or under other dangerous conditions. From the moment they step on site, their safety and work quality are your responsibility. It’s not just about getting the job done but doing it safely and to a high standard. Ensuring they’re fully qualified is critically important for both.

Full visibility and traceability

Before starting any contractor work, it’s crucial to ensure that certifications, service agreements, and health & safety measures are up-to-date and understood. Singlepoint’s Contractor module not only automates these checks but also provides full visibility and traceability, offering a streamlined process that puts you in total control.

Centralised control

Never lose track of critical paperwork again. Singlepoint’s Contractor module serves as a centralised hub for all your contractors’ essential documentation, from certifications to health and safety guidelines.

Automated efficiency

Tired of missing document renewals and other crucial actions? Our Contractor Management module helps you track and manage which documents are coming up for review and renewal and which suppliers’ documents are out of date and/or missing. This automation enhances your team’s efficiency and ensures important tasks and compliance issues never fall through the cracks.

Take an integrated approach

Achieve seamless operational flow by leveraging Singlepoint’s Contractor module’s integration with other essential business modules, such as Document Control, Audit, and Corrective Action. This ensures a closed-loop and systemic approach to managing contractors.

Data-driven oversight

With integration into Singlepoint’s Business Intelligence capabilities, our Contractor Management module allows you to create customised reports and dashboards, offering real-time insights into contractor performance and KPIs.

Demonstrate compliance

Singlepoint Contractor Management is designed to help you easily prove compliance during audits. Auditors and clients will appreciate the comprehensive, systemic approach you’ve taken in managing and tracking each contractor’s current approval status alongside all of the required documentation.

Safety and legal assurance

Stay on top of your contractors’ adherence to your health and safety policies. In case of legal challenges, this could prove invaluable.

Get our QMS factsheet

Download our factsheet to learn more about how Singlepoint’s quality management software can help you.

Case studies

Doncasters Trucast: Strengthening NPI & Audit Governance

Doncasters Trucast: Strengthening NPI & Audit Governance

Doncasters Trucast, a recognised leader in precision investment castings and turbine components, needed to strengthen governance and traceability within its New Product Introduction process. Operating in highly regulated mobility and aerospace-related markets, the business required a more structured, auditable and scalable approach to gated project management. By implementing Singlepoint’s configurable NPI module, Doncasters Trucast introduced electronic gate approvals aligned to regulatory standards, improving visibility, accountability and compliance. The result has been sustained zero audit findings related to NPI for over three years, alongside reduced administrative burden and improved real-time insight for engineering, quality and customer-facing teams.

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FMP: Delivering 4,000 Hours of Efficiency Gains

FMP: Delivering 4,000 Hours of Efficiency Gains

FMP, one of the UK’s leading manufacturers of medical devices and healthcare products, needed to replace its manual, paper-based processes with a more efficient, compliant system. After evaluating 15 platforms across two review cycles, Singlepoint stood out as the clear leader for its flexibility, scalability and ease of use. By implementing Singlepoint’s document management and training modules, FMP achieved measurable time savings of 4,000 hours per year and significantly improved audit readiness.

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Faltec: ERP Integration and Audit Efficiency

Faltec: ERP Integration and Audit Efficiency

Faltec Europe streamlined operations and enhanced compliance by replacing outdated systems with Singlepoint. Discover how seamless ERP integration and centralised document management transformed their digital workflow.

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UTAC: Driving Quality and Efficiency with Integrated Quality Management

UTAC: Driving Quality and Efficiency with Integrated Quality Management

UTAC UK, a leading provider of powertrain and engine testing services, faced challenges with outdated paper-based quality management processes. Senior Manager Peter Davies sought a modern, integrated solution to streamline operations across multiple sites. By implementing Singlepoint’s adaptable platform, UTAC UK digitised their entire quality management system, including document control, auditing and risk management

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Amcor: Document Management

Amcor: Document Management

“Singlepoint is a very good system for control of documentation. You have everything on the system and it’s user-friendly. Everybody in the company can use it.” – Irene, Quality Systems Manager

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The Mentholatum Company: Document Management

The Mentholatum Company: Document Management

The Mentholatum Company, a US-based developer of OTC products, faced challenges with document management and regulatory compliance under FDA and cGMP guidelines. Adopting Singlepoint’s Document Management System, they transformed their paper-based system into a digital powerhouse, enhancing document security, access control, and audit readiness.

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Hitachi Rail: Multi-site implementation

Hitachi Rail: Multi-site implementation

Hitachi Rail Europe, Ltd. is a wholly owned subsidiary of Hitachi, Ltd. and a total railway system supplier offering rolling stock, traction equipment, signalling, traffic management systems and maintenance centres.

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FAQs

What kind of documents can I store in the Contractor module?

You can store contractor certifications, insurance documents, training records, risk assessments, method statements, permits, induction records, and other compliance-related documents.

How does Singlepoint help in managing contractor health and safety requirements?

Singlepoint centralises contractor records, training, certifications, and safety documentation. Automated workflows and alerts help ensure contractors meet site requirements before work begins.

What is the difference between contractor management software and contractor prequalification platforms such as CHAS or SafeContractor?

Prequalification platforms assess contractor suitability before engagement. Contractor management software supports ongoing management, including document control, inductions, compliance monitoring, and performance tracking.

What is the difference between contractor prequalification and ongoing contractor management, and why does a site operator need both?

Prequalification confirms a contractor meets initial requirements. Ongoing management ensures certifications, training, and compliance remain valid throughout the contractor’s engagement on site.

Can Singlepoint Contractor Management send automated alerts to internal teams and contractors when certifications or documents are approaching expiry?

Yes. Automated notifications can be configured to alert both contractors and internal teams before certifications, training records, or other key documents expire.

How does contractor management software support ISO 45001 clause 8.1.4 requirements for controlling health and safety risks from contractor activities?

It helps manage contractor competence, documentation, risk assessments, and approvals. Centralised records provide evidence that contractor-related health and safety risks are effectively controlled.

What contractor management documentation should a site operator maintain to demonstrate compliance during an HSE inspection?

Typical records include certifications, insurance documents, inductions, training records, risk assessments, method statements, permits to work, and contractor performance records.

We have over 50 contractors regularly on our manufacturing site, each with different induction requirements, certification renewals, and document expiry dates. How does contractor management software provide visibility and control?

It centralizes contractor records, automates reminders, and provides real-time visibility of compliance status. This reduces manual administration and helps ensure requirements are met across all contractors.