Incident Management.
Singlepoint Incident Manager is a fully automated, end-to-end solution that helps businesses run an effective environmental, health and safety, accident and incident management system.
Top level benefits
With Incident Manager, all of your people will have the right tools to get the job done. Users can easily and quickly report accidents, incidents, near misses, hazard spots, all via our app.
Make safety a priority
Managers can receive, track and manage all such incidents and all of the associated follow up tasks and evidence all the way through to closure. The entire workforce benefits from a health and safety system that really works for them, keeping them healthier and safer whilst at work.
Reduce business risk
Alongside benefiting your people, Singlepoint Incident Manager can help protect your business by decreasing the risk and costs associated with workplace incidents and accidents.
Engage everyone with safety
Through Singlepoint’s intuitive design and powerful workflow management, you’ll achieve the levels of user engagement that you really need to drive improvement forward.
Available anywhere
Singlepoint’s mobile Incident app allows users to rapidly report incidents, accidents, near misses and hazard spots from any location and device.
Report in real-time
Singlepoint’s digital workflow carries the issue to the right team member instantly. All responsible users receive real time notifications so no time is wasted responding to the problem.
End-to-end process management
Full process management from end-to-end, including task management, notifications and reminders. A comprehensive audit and evidence trail is automatically created as the process executes.
Integrated reporting
Receive instant access to real-time data via Radar BI. Unlock and visualise the insights and evidence to drive significance and permanent improvement.
Get our QMS factsheet
Download our factsheet to learn more about how Singlepoint’s quality management software can help you.
Case studies
KRG: Reduced costs and improved reporting with Singlepoint
As one of the UK’s top precision engineering firms, KRG Engineering faced steep administration costs that threatened its operational efficiency. Enter Singlepoint QMS, which, with its suite of advanced modules, transformed the firm’s approach.
NGF: A decade of support
NGF Europe Ltd are one of the world’s largest manufacturers of glass and glazing products for architectural, automotive and established creative technology markets.
Acdopro: Document Control, Issue, Calibration & Visual Navigator
Acdopro have been using Singlepoint since May 2020. They specialise in the manufacture of laundry products exported to over 75 countries, under well-known trademarks such as Dr. Beckmann, Glo white, Stain Devils and ACDO.
FAQs
What is the difference between EHS incident management software and IT incident management tools?
EHS incident management software is designed for workplace health, safety, and environmental events. IT incident management tools focus on technology service disruptions, system outages, and technical support processes.
What should a health and safety manager look for when choosing incident management software for a manufacturing or industrial business?
Look for incident reporting, investigations, corrective actions, risk assessments, workflow automation, reporting, and regulatory compliance features. Integration with broader EHS and quality processes is also important.
What information should a workplace incident report capture to support investigation and regulatory reporting?
It should record who was involved, what happened, when and where it occurred, injuries sustained, immediate actions taken, contributing factors, and supporting evidence such as photographs or witness statements.
How does incident management software support RIDDOR 2013 reporting obligations to the HSE?
It helps capture incident details, maintain investigation records, and track reportable events. Centralized records support accurate and timely reporting to the HSE when required.
How does incident management software support ISO 45001 clause 10.2 requirements for incident investigation and nonconformity management?
It supports incident recording, investigations, root cause analysis, corrective actions, and effectiveness reviews. Audit trails provide evidence that incidents are addressed and improvements are implemented.
We had a serious workplace accident and the HSE has requested our investigation records. What documentation can an incident management system produce to support an HSE investigation?
An incident management system can provide incident reports, investigation records, witness statements, photographs, corrective actions, risk assessments, and audit trails to support regulatory reviews and inspections.