Quality Management Software.
Singlepoint is a configurable QMS for regulated manufacturers, connecting quality processes, documents, training and compliance in one place. With change-controlled configurability, you get the flexibility and control to manage demanding quality requirements, strengthen compliance and stay ready for audits and inspections.
Drive quality with one connected platform
We built Singlepoint to help organizations achieve greater productivity and process excellence by making quality an essential part of the way they work.
Make better decisions with connected data
Bring together data from across Singlepoint and your existing ERP, MRP and business intelligence platforms in one connected system. Access the information you need from the right source, at the right time, without switching between disconnected systems.
By connecting data across your technology stack, Singlepoint gives your teams greater visibility, supports faster decision-making and helps maintain consistency across every quality process.
Access quality information from anywhere
Deploy Singlepoint across your organization with secure web and mobile access, giving your teams the flexibility to work wherever they are. Whether they're on the production floor, in the office or working remotely, they can stay connected to the latest quality information and processes.
Extend access to suppliers, contractors and other external users through flexible licensing, making collaboration easier while keeping costs to a minimum.
Take control of your QMS configuration
Configure Singlepoint around the way your business works with a low-code platform that makes it easy to tailor forms, workflows, business rules, security and reporting. Update your system as processes change without relying on expensive custom development.
Extend access to suppliers, contractors and other external users through flexible licensing, making collaboration easier while keeping costs to a minimum.
Quality management software that delivers more
APQP
Whether APQP is a customer requirement or you are implementing APQP to gain the benefits of this proven approach, Singlepoint centralizes your APQP data in one platform and generates your core documents automatically from that data. With our integrated approach, we eliminate having key APQP documents, such as Control Plan, Process FMEA and Flow Diagram, as disconnected sources of information.
Calibration Management
Singlepoint’s Calibration Management software gives you and your team complete control over your measurement systems, equipment and gauges. Get comprehensive access to the full lifecycle of every asset, including detailed system-generated audit trails and certificates, along with the forward-looking tools you need to plan and execute every calibration activity.
Lessons Learned
Knowledge is power, but valuable insights from both successes and challenges can easily be lost without a central repository. Our Lessons Learned module is designed to be accessible across your entire organization. Users can search by keyword and other criteria to access your organization's collective knowledge, helping teams work more efficiently and better prepare for future challenges.
ISO 9001
Our Quality, Health & Safety, and Environmental management solutions have helped SHEQ professionals streamline their systems and drive value across their organizations since 1996. Singlepoint gives you the visibility and control to manage quality and compliance more effectively.
Change Management
Automate and manage product and process changes through a single system. Singlepoint’s Change Management module is built around configurable workflows that capture different types of change and automatically route them through the appropriate process. Manage data capture, departmental feedback, notifications, task management and archiving in one place.
New Product Management
Singlepoint's NPI Manager module supports a variety of NPI processes and connects users through system-driven notifications and clear task management. Built-in tools help you manage project risk, resolution and meetings, while integration with our BI tool lets you create reports and dashboards to visualize project health and status.
Supplier Management
Keep track of and manage a range of supplier criteria with Singlepoint Supplier Manager. By combining records management with workflows, you receive automatic notifications for upcoming actions and can add them directly to your current to-do list. Assign tasks to colleagues, log supporting documents, schedule review dates and automatically capture every action in your audit trail.
Issue Management
Singlepoint Issue Manager provides a fully automated, end-to-end solution for logging nonconformances, customer complaints and executing the corresponding corrective action process. Our built-in, configurable workflows support best practices and provide full visibility throughout the entire process.
Get our QMS fact sheet
Download our fact sheet to learn more about how Singlepoint’s quality management software can help you.
Our QMS case studies
Horizons: From barely visible to ISO 9001 audit-ready
Horizons Incorporated had a document control system, but adoption never spread beyond the core quality team. At audit the answer was technically yes; in practice, most of the workforce did not know it existed. After evaluating six vendors, Horizons chose Singlepoint for its concurrent user licensing, visual navigation, and cross-module traceability. A back-end migration from Waypoint kept implementation to weeks, not months. The result: whole-workforce access without per-seat cost, a complete corrective action audit trail, and a first surveillance audit that impressed an examiner the team had never met. Adoption itself now serves as a live quality signal.
Doncasters Trucast: Strengthening NPI & Audit Governance
Doncasters Trucast, a recognised leader in precision investment castings and turbine components, needed to strengthen governance and traceability within its New Product Introduction process. Operating in highly regulated mobility and aerospace-related markets, the business required a more structured, auditable and scalable approach to gated project management. By implementing Singlepoint’s configurable NPI module, Doncasters Trucast introduced electronic gate approvals aligned to regulatory standards, improving visibility, accountability and compliance. The result has been sustained zero audit findings related to NPI for over three years, alongside reduced administrative burden and improved real-time insight for engineering, quality and customer-facing teams.
FMP: Delivering 4,000 Hours of Efficiency Gains
FMP, one of the UK’s leading manufacturers of medical devices and healthcare products, needed to replace its manual, paper-based processes with a more efficient, compliant system. After evaluating 15 platforms across two review cycles, Singlepoint stood out as the clear leader for its flexibility, scalability and ease of use. By implementing Singlepoint’s document management and training modules, FMP achieved measurable time savings of 4,000 hours per year and significantly improved audit readiness.
Faltec: ERP Integration and Audit Efficiency
Faltec Europe streamlined operations and enhanced compliance by replacing outdated systems with Singlepoint. Discover how seamless ERP integration and centralised document management transformed their digital workflow.
UTAC: Driving Quality and Efficiency with Integrated Quality Management
UTAC UK, a leading provider of powertrain and engine testing services, faced challenges with outdated paper-based quality management processes. Senior Manager Peter Davies sought a modern, integrated solution to streamline operations across multiple sites. By implementing Singlepoint’s adaptable platform, UTAC UK digitised their entire quality management system, including document control, auditing and risk management
HiiROC: Streamlining Quality Management for Rapid Business Growth
“My rule of thumb is if my boss can find what they are looking for quickly, then the system works. With Singlepoint, anyone can now find documents in a few clicks. It has made things very easy for everyone” Keith Renouf, Head of HSEQ.
Amcor: Document Management
“Singlepoint is a very good system for control of documentation. You have everything on the system and it’s user-friendly. Everybody in the company can use it.” – Irene, Quality Systems Manager
Mentholatum: audit-ready under FDA scrutiny
The Mentholatum Company, a US OTC and consumer health manufacturer regulated under cGMP and 21 CFR Part 11, was managing quality documentation on local servers and network drives, with no single system of record, no reliable audit trail, and real exposure to ransomware. After a recommendation from its UK affiliate, Mentholatum deployed Singlepoint for document control across its Orchard Park and Horsham sites. A 2026 cloud migration removed dedicated server hosting and saved over $18,000 a year, while delivering 24/7 access for a three-shift operation. Every operator can now pull up a current, controlled SOP the moment an auditor asks.
Hitachi Rail: Multi-site implementation
Hitachi Rail Europe, Ltd. is a wholly owned subsidiary of Hitachi, Ltd. and a total railway system supplier offering rolling stock, traction equipment, signalling, traffic management systems and maintenance centres.
Gates Power Systems: Visual Navigator
Gates Power Systems enhanced their document management with Singlepoint’s Visual Navigator, linking ‘hotspots’ to manufacturing equipment images for precise document access.
FAQs
Can I integrate Singlepoint QMS with other enterprise applications?
Yes, Singlepoint has a full REST API, allowing you to integrate with most enterprise applications and data sources, including your ERP or CRM system.
What is the difference between a QMS and a quality module within an ERP system?
A dedicated QMS manages the full quality lifecycle, from audits, CAPA, document control and supplier quality to compliance workflows, with complete audit trails and cross-functional visibility. ERP quality modules are designed for operational checks such as goods receipt inspections or production hold flags, but typically lack the depth needed for ISO compliance and structured corrective action management.
How does Singlepoint QMS differ from compliance-only software or standalone CAPA tools?
Singlepoint connects CAPA, audits, documents, suppliers and training in one platform, so a supplier’s nonconformance can trigger a CAPA, link to the relevant procedure and feed into your audit schedule automatically. Standalone tools manage these activities in isolation, making it harder to connect issues, root causes and corrective actions across the quality process.
How does QMS software manage corrective and preventive actions under ISO 9001?
Issues are logged against a specific process, product or clause, with root cause analysis built into the workflow. Actions are assigned due dates, escalated if overdue and closed only once effectiveness has been verified. This gives auditors a complete, timestamped audit trail without manual follow-up.
Can Singlepoint QMS support compliance with multiple standards simultaneously, such as ISO 9001, IATF 16949, and AS9100?
Yes, shared processes such as CAPA, audits and document control run once while supporting requirements across all applicable standards. Standard-specific requirements, such as IATF customer-specific requirements or AS9100 First Article Inspection (FAI), are layered on top without duplicating your core processes.
We are preparing for our first ISO 9001 certification. What QMS software features do we actually need at this stage and for ongoing audits?
For your initial certification, focus on document control, CAPA, nonconformance management, internal audits and training records. These capabilities support the core ISO 9001 requirements auditors will assess. As your quality management system matures, you can expand into risk management, supplier quality, KPI dashboards and management review reporting to support ongoing surveillance audits.
Our quality team is managing CAPA, audits, and supplier issues across spreadsheets and email. At what point does it make sense to move to a dedicated QMS?
The clearest signs include corrective actions being closed without verified effectiveness, audit preparation taking more than a day or two of manual effort, or your certification body raising concerns about record consistency. At that point, spreadsheets are no longer just inefficient. They increase compliance risk and make it harder to maintain visibility across your quality processes.