Supplier Management.
Manage supplier performance, quality and risk across your supply base with Singlepoint Supplier Management. Centralize supplier records and automate workflows to give your teams greater visibility and control throughout the supplier lifecycle.
Centralize supplier management
By combining records management with workflows, users are automatically notified of upcoming actions, which are collated into their to-do lists. You can assign tasks to colleagues, log supporting documents, set fresh review dates and automatically capture everything in your audit trail.
Automate tasks, unlock real-time information
Save time when managing your suppliers using Singlepoint's workflow-driven task management, notifications and reminders. From requesting quotes through to invoicing and payment reminders, get a real-time, detailed view of records across the full supplier lifecycle
Support supplier compliance
Singlepoint Supplier Management helps you manage obligations relating to contracts and payment terms. It also helps manage risk by providing alerts for overdue payments or potential issues with contract terms.
Strengthen supplier quality and performance
Singlepoint gives quality teams greater visibility into supplier performance, helping you identify risks and maintain control across your supply base.
End-to-end visibility
Gain valuable visibility into supplier performance through Singlepoint Business Intelligence and unlock real-time reporting on the status of your supply chain. You'll also have integration capabilities with related modules, including nonconformance, corrective action and audit management.
Connect supplier quality processes
Link supplier issues with nonconformances, corrective actions and audits in Singlepoint, creating greater traceability across your supplier quality processes and helping teams track issues through resolution.
Get our QMS fact sheet
Download our fact sheet to learn more about how Singlepoint’s quality management software can help you.
Our case studies
Horizons: From barely visible to ISO 9001 audit-ready
Horizons Incorporated had a document control system, but adoption never spread beyond the core quality team. At audit the answer was technically yes; in practice, most of the workforce did not know it existed. After evaluating six vendors, Horizons chose Singlepoint for its concurrent user licensing, visual navigation, and cross-module traceability. A back-end migration from Waypoint kept implementation to weeks, not months. The result: whole-workforce access without per-seat cost, a complete corrective action audit trail, and a first surveillance audit that impressed an examiner the team had never met. Adoption itself now serves as a live quality signal.
Doncasters Trucast: Strengthening NPI & Audit Governance
Doncasters Trucast, a recognised leader in precision investment castings and turbine components, needed to strengthen governance and traceability within its New Product Introduction process. Operating in highly regulated mobility and aerospace-related markets, the business required a more structured, auditable and scalable approach to gated project management. By implementing Singlepoint’s configurable NPI module, Doncasters Trucast introduced electronic gate approvals aligned to regulatory standards, improving visibility, accountability and compliance. The result has been sustained zero audit findings related to NPI for over three years, alongside reduced administrative burden and improved real-time insight for engineering, quality and customer-facing teams.
FMP: Delivering 4,000 Hours of Efficiency Gains
FMP, one of the UK’s leading manufacturers of medical devices and healthcare products, needed to replace its manual, paper-based processes with a more efficient, compliant system. After evaluating 15 platforms across two review cycles, Singlepoint stood out as the clear leader for its flexibility, scalability and ease of use. By implementing Singlepoint’s document management and training modules, FMP achieved measurable time savings of 4,000 hours per year and significantly improved audit readiness.
Faltec: ERP Integration and Audit Efficiency
Faltec Europe streamlined operations and enhanced compliance by replacing outdated systems with Singlepoint. Discover how seamless ERP integration and centralised document management transformed their digital workflow.
UTAC: Driving Quality and Efficiency with Integrated Quality Management
UTAC UK, a leading provider of powertrain and engine testing services, faced challenges with outdated paper-based quality management processes. Senior Manager Peter Davies sought a modern, integrated solution to streamline operations across multiple sites. By implementing Singlepoint’s adaptable platform, UTAC UK digitised their entire quality management system, including document control, auditing and risk management
HiiROC: Streamlining Quality Management for Rapid Business Growth
“My rule of thumb is if my boss can find what they are looking for quickly, then the system works. With Singlepoint, anyone can now find documents in a few clicks. It has made things very easy for everyone” Keith Renouf, Head of HSEQ.
Amcor: Document Management
“Singlepoint is a very good system for control of documentation. You have everything on the system and it’s user-friendly. Everybody in the company can use it.” – Irene, Quality Systems Manager
Mentholatum: audit-ready under FDA scrutiny
The Mentholatum Company, a US OTC and consumer health manufacturer regulated under cGMP and 21 CFR Part 11, was managing quality documentation on local servers and network drives, with no single system of record, no reliable audit trail, and real exposure to ransomware. After a recommendation from its UK affiliate, Mentholatum deployed Singlepoint for document control across its Orchard Park and Horsham sites. A 2026 cloud migration removed dedicated server hosting and saved over $18,000 a year, while delivering 24/7 access for a three-shift operation. Every operator can now pull up a current, controlled SOP the moment an auditor asks.
Hitachi Rail: Multi-site implementation
Hitachi Rail Europe, Ltd. is a wholly owned subsidiary of Hitachi, Ltd. and a total railway system supplier offering rolling stock, traction equipment, signalling, traffic management systems and maintenance centres.
Gates Power Systems: Visual Navigator
Gates Power Systems enhanced their document management with Singlepoint’s Visual Navigator, linking ‘hotspots’ to manufacturing equipment images for precise document access.
FAQs
Does Singlepoint Supplier Management include reporting?
Yes, Singlepoint Supplier Management includes reporting and dashboards to help monitor supplier performance, track trends, identify risks and support informed decision-making.
What is the difference between supplier management software and a vendor management system (VMS), and which does a manufacturer need?
Supplier management software focuses on supplier quality, performance, compliance and risk. A vendor management system (VMS) is typically used to manage temporary labor and external services. Manufacturers generally require supplier management software.
What is supplier performance management, and how does dedicated software improve on tracking it in a spreadsheet?
Supplier performance management measures quality, delivery, responsiveness and compliance. Dedicated software automates data collection, reporting and trend analysis, providing greater accuracy and visibility than spreadsheets.
What should a manufacturer look for in supplier management software to support ISO 9001 clause 8.4 (Control of Externally Provided Processes)?
Look for supplier evaluations, performance monitoring, audit management, issue tracking, corrective actions and reporting. These features help demonstrate effective control of externally provided products and services.
How does Singlepoint Supplier Management connect to issue management, audit management, and Corrective and Preventive Action (CAPA) to close the loop on supplier quality issues?
Supplier issues can be linked directly to audits, nonconformances and corrective actions. This creates a connected process that improves traceability, accountability and continuous improvement.
How does supplier management software support IATF 16949 requirements for supplier monitoring and development?
It helps manage supplier performance, audits, corrective actions and development activities. Centralized records and reporting support ongoing monitoring and compliance with automotive quality requirements.
We have experienced quality escapes traced to supplier failures and need a formal system to track performance, raise nonconformances, and manage corrective actions. How does supplier management software support this?
It centralizes supplier performance data, nonconformances, audits and corrective actions in one system. Automated workflows and reporting help identify issues early and ensure actions are completed and effective.