Competency Checker.
By using Singlepoint Competency Checker, you can ensure that your employees have the knowledge and skills they need to deliver top-quality performance and support your business's success.
Top level benefits
Singlepoint's document management module offers a comprehensive audit and evidence trail that can quickly show you if a user has ever accessed a particular document, along with the dates and times of access. However, it doesn't provide any information about whether the user actually read and understood the document's content. This is where Singlepoint Competency Checker comes in.
Capture individual understanding
Singlepoint Competency Checker allows you to capture your individual users' understanding of the key documents that directly impact their on-the-job performance. This can help you to identify any gaps in their knowledge and address them through targeted training.
Keep employees up to date
With Singlepoint Competency Checker, you can close the gap on previously unseen training needs, whether they arise from the release of new documentation or changes to existing documents. This ensures that your employees are always up-to-date and fully equipped to do their jobs effectively.
Spot training needs
By gaining greater visibility into your employees' training needs, you can also gain greater control over their development and training. This can help you to provide the right support and resources to help them grow and improve.
Drive continuous improvement
Ultimately, better-trained employees can deliver higher-quality products and services, supporting the success of your business. Singlepoint Competency Checker can help you to drive continuous improvement and ensure that your employees are learning and developing.
Automated workflows
Singlepoint Competency Checker is fully automated and workflow-driven, making it easy for users to view new documents and complete tests on their content. The online format is user-friendly and familiar, helping to ensure a smooth and efficient testing process.
Quiz builder
The quiz builder feature allows you to create multiple-choice tests that directly reflect the content of new or changed documents. This ensures that your employees are tested on the information that is most relevant to their work.
Real-time reporting
Results are instantly processed and records updated, providing you with real-time insights into your employees' understanding of key documents. If a user passes a test, it shows that they have read and understood the content. If they fail, it indicates the need for additional support and training.
Get our QMS factsheet
Download our factsheet to learn more about how Singlepoint’s quality management software can help you.
Case studies
Doncasters Trucast: Strengthening NPI & Audit Governance
Doncasters Trucast, a recognised leader in precision investment castings and turbine components, needed to strengthen governance and traceability within its New Product Introduction process. Operating in highly regulated mobility and aerospace-related markets, the business required a more structured, auditable and scalable approach to gated project management. By implementing Singlepoint’s configurable NPI module, Doncasters Trucast introduced electronic gate approvals aligned to regulatory standards, improving visibility, accountability and compliance. The result has been sustained zero audit findings related to NPI for over three years, alongside reduced administrative burden and improved real-time insight for engineering, quality and customer-facing teams.
FMP: Delivering 4,000 Hours of Efficiency Gains
FMP, one of the UK’s leading manufacturers of medical devices and healthcare products, needed to replace its manual, paper-based processes with a more efficient, compliant system. After evaluating 15 platforms across two review cycles, Singlepoint stood out as the clear leader for its flexibility, scalability and ease of use. By implementing Singlepoint’s document management and training modules, FMP achieved measurable time savings of 4,000 hours per year and significantly improved audit readiness.
Faltec: ERP Integration and Audit Efficiency
Faltec Europe streamlined operations and enhanced compliance by replacing outdated systems with Singlepoint. Discover how seamless ERP integration and centralised document management transformed their digital workflow.
UTAC: Driving Quality and Efficiency with Integrated Quality Management
UTAC UK, a leading provider of powertrain and engine testing services, faced challenges with outdated paper-based quality management processes. Senior Manager Peter Davies sought a modern, integrated solution to streamline operations across multiple sites. By implementing Singlepoint’s adaptable platform, UTAC UK digitised their entire quality management system, including document control, auditing and risk management
HiiROC: Streamlining Quality Management for Rapid Business Growth
“My rule of thumb is if my boss can find what they are looking for quickly, then the system works. With Singlepoint, anyone can now find documents in a few clicks. It has made things very easy for everyone” Keith Renouf, Head of HSEQ.
Amcor: Document Management
“Singlepoint is a very good system for control of documentation. You have everything on the system and it’s user-friendly. Everybody in the company can use it.” – Irene, Quality Systems Manager
The Mentholatum Company: Document Management
The Mentholatum Company, a US-based developer of OTC products, faced challenges with document management and regulatory compliance under FDA and cGMP guidelines. Adopting Singlepoint’s Document Management System, they transformed their paper-based system into a digital powerhouse, enhancing document security, access control, and audit readiness.
Hitachi Rail: Multi-site implementation
Hitachi Rail Europe, Ltd. is a wholly owned subsidiary of Hitachi, Ltd. and a total railway system supplier offering rolling stock, traction equipment, signalling, traffic management systems and maintenance centres.
Gates Power Systems: Visual Navigator
Gates Power Systems enhanced their document management with Singlepoint’s Visual Navigator, linking ‘hotspots’ to manufacturing equipment images for precise document access.
Surface Transforms: Document Control and Training Management
Thanks to Singlepoint, Surface Transforms has significantly upgraded their document control and safety processes. The software has catalysed a paperless revolution on the shop floor, instilling greater confidence in their operational practices.
FAQs
What is a skills matrix, and how does dedicated competency management software go beyond a static spreadsheet version?
A skills matrix maps employee competencies against job requirements. Competency management software provides real-time updates, automated tracking, reporting, and visibility that spreadsheets cannot easily deliver.
What is the difference between a training record and a competency record, and why does the distinction matter for an ISO audit?
A training record shows that training was completed. A competency record demonstrates that the individual can perform the required task effectively. ISO auditors often look for evidence of both.
Can Singlepoint Competency Checker identify skills gaps across a team or department, and how does this feed into training planning?
Yes. Competency Checker highlights skills gaps and training needs across teams and departments, helping managers prioritize development activities and workforce planning.
How does competency management software support ISO 9001:2015 clause 7.2 (Competence) requirements?
It helps organisations assess, monitor, and record employee competence. Centralized records provide evidence that personnel have the skills and knowledge needed to perform their roles.
We need to demonstrate that all operators working on safety-critical equipment are competent and produce evidence at our upcoming ISO 45001 audit. How does competency checker software support this?
It maintains competency assessments, qualifications, training records, and audit trails. Reports can be generated quickly to demonstrate operator competence and compliance during audits.
What is the relationship between a skills matrix, a training record, and a competency assessment, and how should all three work together in one system?
The skills matrix identifies requirements, training records show learning completion, and competency assessments verify capability. Together, they provide a complete view of workforce competence and development needs.