Incident Management.
Singlepoint Incident Manager is a fully automated, end-to-end solution that helps businesses run an effective environmental, health and safety, accident and incident management system.
Top level benefits
With Incident Manager, all of your people will have the right tools to get the job done. Users can easily and quickly report accidents, incidents, near misses, hazard spots, all via our app.
Make safety a priority
Managers can receive, track and manage all such incidents and all of the associated follow up tasks and evidence all the way through to closure. The entire workforce benefits from a health and safety system that really works for them, keeping them healthier and safer whilst at work.
Reduce business risk
Alongside benefiting your people, Singlepoint Incident Manager can help protect your business by decreasing the risk and costs associated with workplace incidents and accidents.
Engage everyone with safety
Through Singlepoint’s intuitive design and powerful workflow management, you’ll achieve the levels of user engagement that you really need to drive improvement forward.
Available anywhere
Singlepoint’s mobile Incident app allows users to rapidly report incidents, accidents, near misses and hazard spots from any location and device.
Report in real-time
Singlepoint’s digital workflow carries the issue to the right team member instantly. All responsible users receive real time notifications so no time is wasted responding to the problem.
End-to-end process management
Full process management from end-to-end, including task management, notifications and reminders. A comprehensive audit and evidence trail is automatically created as the process executes.
Integrated reporting
Receive instant access to real-time data via Radar BI. Unlock and visualise the insights and evidence to drive significance and permanent improvement.
Get our QMS factsheet
Download our factsheet to learn more about how Singlepoint’s quality management software can help you.
Case studies
Teleflex: Customised complaints module enhances global operations
Senior Quality Engineer Tineke Soors praises Singlepoint for transforming Teleflex’s customer complaint handling, making it more efficient and transparent.
Pactrol: Customised workflows streamlining cross-border operations
Explore the journey of Pactrol Controls Ltd as they navigate the challenges of relocating manufacturing to Hungary while maintaining operational excellence.
United Language Group: Achieving global compliance with Competency Checker
Facing challenges with the new QMS standards, United Language Group successfully integrated the Competency Checker module alongside existing modules.
Kasai: Improving Engineering Change Processes
Kasai, a global front-runner in automotive interior and exterior manufacturing, faced challenges with its engineering change process that revolved around complex spreadsheets and scattered communications.
Metrol: Calibration Manager
Metrol Technology’s journey with Singlepoint’s Calibration Manager is a testament to the power of a single source of truth. Witness a transformation marked by efficient workflows, user empowerment and the unmatched versatility of Singlepoint.
Bandvulc: From disjointed audits to streamlined efficiency
Hitachi Rail Europe, Ltd. is a wholly owned subsidiary of Hitachi, Ltd. and a total railway system supplier offering rolling stock, traction equipment, signalling, traffic management systems and maintenance centres.
CooperVision: Transforming a manual complaint process
Discover how CooperVision transformed its customer complaint handling from a cumbersome manual ordeal into a dynamic, automated system with the integration of Singlepoint, boosting efficiency and visibility across the board.
KRG: Reduced costs and improved reporting with Singlepoint
As one of the UK’s top precision engineering firms, KRG Engineering faced steep administration costs that threatened its operational efficiency. Enter Singlepoint QMS, which, with its suite of advanced modules, transformed the firm’s approach.
NGF: A decade of support
NGF Europe Ltd are one of the world’s largest manufacturers of glass and glazing products for architectural, automotive and established creative technology markets.
Acdopro: Document Control, Issue, Calibration & Visual Navigator
Acdopro have been using Singlepoint since May 2020. They specialise in the manufacture of laundry products exported to over 75 countries, under well-known trademarks such as Dr. Beckmann, Glo white, Stain Devils and ACDO.
FAQs
What is incident management software?
Fast and easy-to-use, incident management software will drive the best practice that is critical in helping you keep your people safe, day in and day out.
Incident management software also provides an automatic audit trail, which is a rich source of data and of course a key factor in your compliance.
Alongside a cloud based application, Singlepoint’s mobile app offers users a super-fast, easy way to report incidents and near-misses on the go.
Why is having incident management software important?
In the post-Covid 19 world, keeping on top of key health and safety processes such as managing incidents, accidents, near-misses, hazard-spots etc, has never been more important. Most, if not all, of the companies that we meet who become customers, would have previously managed and tracked incidents manually, with spreadsheets playing a large role.
Managed this way, the process is slow, non-interactive and barely functional. Data and tasks are hidden from view, and management reporting is a lengthy separate process.
Incident management software helps organisations take control of incident management and centralise information and process.